The purpose of communication, in short, is to solve our problems and meet our needs. What you need to do for correct communication is actually very simple. Set Your Goals and Expectations, Be Clear, Choose Your Communication Tool Wisely, Include Everyone, Listen to Your Customers and Empathize.
Set Your Goals and Expectations!
Examine the person you are talking to carefully. Design your speech in harmony with the expectations of the other party.When communicating, be clear about the details the other party should expect from you, what you expect from them, and how you will work together.
Be clear!
The most effective messages are those that are simple and clear. Convey your message to the other party in the most understandable way without drowning it in unnecessary phrases and descriptions.
Choose Your Communication Tool Wisely!
How you say it is as important as what you say in communication. There are differences between a face-to-face meeting and an e-mail, between a written presentation and an interactive presentation. Choose wisely which communication tool will get you to your destinati in the most accurate way.
Include Everyone!
People only know what they can see. For this reason, it is very important to keep communication open at all times. Ensure lines of communication are kept open at all times. Actively solicit and encourage feedback and project updates. Do not lose contact with distant personnel, either.,
Listen to Your Customer and Empathize!
Understanding your customers and colleagues is one of the most important steps of effective communication. Before responding, also consider the other person’s perspective to build trust and create a shared vision.
Yazan: İsmail Ünlü